Volunteer Handbooks, Policies, and Procedures Below volunteers can find the most up-to-date handbooks, user guides, guidelines, and more that may be useful in their volunteer role at Hillwood. Volunteer Handbook 2025Handbook of EthicsResponding to an Incident 2025Bee and Wasp StingsMansion Coat Room Restroom ProtocolMansion Coat Check Guidelines for VSVsMansion Bag Policy Guidelines for Docents