In response to Hillwood’s closure and subsequent phased reopening due to the COVID-19 pandemic, Hillwood deployed a weekly volunteer email to better deepen volunteer engagement during this time of social distancing. Naturally, we were curious to understand how effective the new emails were for volunteers. Hillwood conducted a survey over the summer to learn what worked well with this new approach and what suggestions volunteers had for future communication. For more details on how volunteers reviewed and rated the weekly emails, read an overview of the survey results here.